Privacy notice
What this covers
This notice covers the Front Door conversation at /your-first-solution and the summary you can choose to send to Matter & Gas from it.
What the Front Door collects
- What you type, the replies, and the summary of your work that the conversation builds from them.
- The network address your requests arrive from. It is used as the key of counters that limit how many messages, new conversations and summaries one connection can send in a minute or a day.
- If you choose to send a summary: your name, email address and company, anything else you add to the form, the summary, and the last part of the conversation, which you are shown before sending. With it we record that you confirmed this notice, which version, and when. Nothing is sent until you confirm.
How the conversation is kept
Your messages are processed by an AI model and stored by Matter & Gas. The session record is scheduled to expire 30 days after your last message. Separate workflow records may contain copies of your messages and replies and currently have no automatic deletion date.
Your messages and the summary built from them are kept in a session record on Matter & Gas’s systems so the conversation can continue, and in this browser tab until you close it.
The session record is scheduled to expire 30 days after your last message. Expiry is not instant: the record is removed automatically some time after that date. This page offers no way to delete it sooner, and its expiry removes only the session record — not the copies described next.
Separate workflow records are written for each reply. They may contain copies of your messages and of the replies, and they currently have no automatic deletion date.
If you later send a summary, Matter & Gas keeps it together with your contact details and the last part of the conversation, which you are shown before sending.
There is no automatic deletion of a sent summary today. If you ask for it to be deleted, Matter & Gas does it by hand. A deleted record can still be restored from database recovery for up to 35 days, and a dated backup copy made before the deletion keeps it until that copy is deleted.
Asking about a summary you sent
To ask about a summary you sent, or for it to be deleted, write to us from the Contact page.
Changes
When this notice changes materially, its version changes. A summary you send records the version you confirmed.